Legal Document

EzCash BD's Terms & Conditions — Complete User Guide

Please read these Terms & Conditions carefully before using the ezcash bd platform. This document constitutes a legally binding agreement between you and us.

Last Updated: January 2026

Terms & Conditions' Key Points

Key Rules at a Glance

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Age Verification

Ezcash bd is strictly for users aged 18 and above. Age is verified during registration, and providing false information will result in account termination.

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One Account Policy

Only one account per person is allowed. Opening multiple accounts is strictly prohibited and may result in the forfeiture of all accounts and balances.

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Your own payment method

Deposits and withdrawals must be made using your own Mobile Pay, Nagad, or Rocket number. Using another person's payment method is not permitted.

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Bonus Wagering

Wagering requirements must be met before withdrawing bonus funds. Typically, you are required to wager 20–35x the bonus amount. Withdrawals will not be permitted until the conditions are fulfilled.

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KYC Verification

KYC verification may be required for large withdrawals as a security measure. Submitting a copy of your National ID or passport will help expedite the process.

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Fair Use Policy

Ezcash bd reserves the right to suspend or terminate any account at any time in cases of bonus abuse, fraudulent betting, or system manipulation.

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Important Notice: By using any service provided by ezcash bd, you are considered to have automatically agreed to these Terms & Conditions. Please read the full document, and contact our support team if anything is unclear.
1

General Terms & Conditions and Applicability

These Terms & Conditions ezcash bd (bundles: ezcashbd.pro) and all associated services. By accessing the platform, registering, or using any of our services, you agree to be bound by these terms.

Ezcash bd's services are available only to individuals who:

  • You are at least 18 years of age
  • Opening an account of your own free will and accord
  • Online gaming is not prohibited under the laws of their country of residence
  • You are not using the platform for fraud or money laundering

Ezcash bd reserves the right to refuse service at any time and for any reason. These terms are written in Bengali, and the Bengali version shall be considered the legally binding version.

If these terms are updated, the revised date will be noted on the site. If you do not agree to the new terms, please discontinue use of your account.
2

Account Registration & Verification

ezcash bd Accurate and complete information is required to open an account. Providing false or incomplete details may result in account suspension at any time.

Information required at registration:

  • Full name (as per National ID)
  • Active mobile number
  • Date of birth (for 18+ verification)
  • Valid email address (optional)

Multiple accounts are prohibited:

Only one account is permitted per person, household, device, or IP address. If multiple accounts are detected, all bonuses and winnings will be forfeited and all accounts will be permanently closed.

KYC Verification:

To ensure security, ezcash bd may require identity verification in the following cases:

  • On your first large withdrawal
  • If suspicious activity is detected
  • If bonus abuse is suspected

A clear photo of your National ID, passport, or driving licence is required for verification. Withdrawals may be on hold until verification is complete.

3

Financial Transactions — Deposits & Withdrawals

Deposit:

ezcash bd Deposits can be made via Mobile Pay, Nagad, and Rocket. The minimum deposit is ৳200 and the maximum single deposit is ৳50,000.

  • Deposits are usually credited to your account instantly
  • If a payment fails, please contact your bank or mobile banking provider
  • Deposits from third-party numbers are not accepted

Withdrawal:

The following conditions must be met to make a withdrawal:

  • Minimum withdrawal amount: ৳300
  • Maximum daily withdrawal: ৳2,00,000
  • Withdrawals to your own registered mobile banking number only
  • Processing time: 5–15 minutes (up to 24 hours maximum)
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Warning: Withdrawing bonus amounts that exceed your deposit requires meeting the wagering conditions. Withdrawals directly from bonus balance are not permitted.

Transaction cancellation:

Once a deposit is initiated, it cannot be cancelled. Withdrawal requests may be cancelled before processing has begun.

4

Bonus, Promotion & Rewards Policy

All bonuses and promotions at ezcash bd are subject to specific terms and conditions. Please read the relevant terms before accepting any bonus.

Welcome Bonus:

  • New members receive a 100% bonus on their first deposit
  • Maximum bonus amount: ৳10,000
  • Wagering requirement: 25x the deposit + bonus amount
  • Bonus validity: 30 days from the date of credit

Free Spins:

  • Winnings from free spins are credited as cash bonus
  • A 20x wagering requirement applies to withdraw cash bonuses
  • Expired free spins will be automatically cancelled

Preventing Bonus Abuse:

Ezcash bd reserves the right to forfeit bonuses and suspend accounts in the following circumstances:

  • Claiming bonuses using multiple accounts
  • Attempting a withdrawal before completing bonus wagering
  • Abnormal winnings obtained by exploiting system errors or bugs
  • Collaborative betting or bonus sharing
5

Responsible Gaming Policy

Ezcash bd believes gaming is a form of entertainment — not a source of income. We encourage all our members to play responsibly.

Set Your Own Limits:

Each member can set the following limits from their account settings:

  • Daily / Weekly / Monthly Deposit Limits
  • Betting Limits — maximum bet amount per wager
  • Loss Limit — automatic break upon reaching a set loss limit
  • Session Time Limits — How long you plan to play

Self-Exclusion:

If gaming is having a negative impact on your life, self-exclude immediately. You can close your account for anywhere from 24 hours to permanently. No bonuses or promotional communications will be sent while self-exclusion is active.

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If you're experiencing a gaming problem, contact our support team. We'll assist you with full confidentiality.
6

Account Suspension & Closure Policy

Ezcash bd reserves the right to investigate, suspend, or permanently close any account for the following reasons:

  • Violation of these Terms & Conditions
  • Providing false identity or inaccurate information
  • Multiple Account Management
  • Attempting fraud, hacking, or system manipulation
  • Money laundering or suspicious financial activity
  • Allowing minors to use your account

If there is a valid balance at the time of account closure and no rule violations have occurred, the funds will be returned. The balance may be placed on hold during any ongoing investigation.

Voluntary Account Closure:

You can close your account at any time by contacting our support team. Please withdraw any remaining balance before closing.

7

Privacy & Data Protection

Ezcash bd treats the security of your personal information as its highest priority. We never sell or share the data we collect with any third party.

Your information is used solely for the following purposes:

  • Account Management & Verification
  • Payment Processing
  • Fulfilling legal obligations
  • Fraud Prevention

For more details, visit our Privacy Policy Read.

8

Dispute Resolution Process

For any disputes or complaints, please reach out to our support team first. Most issues are resolved within 24–72 hours.

Complaint process:

  • Step 1: Submit a detailed complaint via live chat or email
  • Step 2: Our team will provide an initial response within 48 hours
  • Step 3: A final decision will be communicated once the investigation is complete

In the event of a dispute over game results, the game provider's server logs will serve as the definitive record.

9

Service Changes & Updates

Ezcash bd reserves the right to modify its services, features, game catalog, or pricing at any time. Where possible, notice will be given before any significant changes.

Services may be temporarily unavailable due to technical maintenance or emergencies. Appropriate action will be taken regarding any active bets or game sessions during such periods.

Any updates to these Terms & Conditions will be published on the site with a revised date. Continued use of the platform after changes are made constitutes acceptance of the updated terms.

10

Contact & Support

If you have any questions about these Terms & Conditions, please contact our support team:

  • Email: support@ezcashbd.pro
  • Live Chat: Click the chat icon at the bottom right of the site
  • Time: 24 hours, 7 days a week
Our support team is fully available in Bangla. Feel free to reach out with any questions or concerns.

Regarding the Terms & Conditions General FAQ

Most Frequently Asked Questions About Terms & Conditions

Yes, all bonuses at ezcash bd are subject to wagering requirements. Typically, the combined deposit and bonus amount must be wagered 25 times. Withdrawal directly from a bonus balance is not possible until these conditions are met.

Yes. You can voluntarily close your account at any time — simply notify our support team. Make sure to withdraw any remaining balance before closure. You may also opt for self-exclusion as part of responsible gaming.

Withdrawals are typically processed within 5 to 15 minutes. However, if KYC verification is required or there are issues with the banking system, processing may take up to 24 hours.

Multiple accounts are strictly prohibited. If detected, all bonuses and winnings will be forfeited and all associated accounts will be permanently closed. You will also be banned from opening any new accounts in the future.

For significant changes, notice will be provided via email or on-site. Always check the last updated date on the site and review the latest terms. Continued use of the platform after any changes constitutes acceptance of the updated terms.
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